FAQs

Gifts

How much of my donation will go to projects overseas?

CARE Canada spent 94% of total expenditure on overseas programs in 2017/18.

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How is my gift delivered to communities CARE works with?

Every CARE gift is an example of an item we use in our poverty-fighting work. Your tax-deductible gifts will go where they are most needed to help families grow healthy food, send their children to school or access lifesaving healthcare and clean water.

Can I ask for a gift to be delivered to a particular place?

Unfortunately, this is not possible. Each gift is an example of an item we use to fight poverty and goes to where it’s needed most. Working this way means that the gifts go to the communities where they will make the greatest difference. And don’t worry we don’t wrap up and send animals or other gifts overseas! We source local items in the countries where we work.

Why are CARE's prices higher or lower than others I have seen?

CARE prides itself on being one of the most efficient organizations of its type in the world. Price variations occur most often because the cost of supplying an item to one destination is higher or lower than supplying the same item to a different location. CARE sources items in local communities where possible, so local prices and transport costs vary.

What is included in the gift price?

Gift prices include the cost of the gift itself, plus all transport, administration and support costs. Gifts often include training and ongoing support. For example, an animal gift may include veterinary support, or a farming gift may include training in land care and optimum farming techniques.

How are animals treated and cared for once given to a family in need?

Livestock goes beyond providing families with meat to eat, it gives them a way to make money to purchase food and other supplies their family needs.

These animals are so important to each family, and taking good care of their animals ensures it will continue to provide them with an income for years to come.

We provide farmers with the training and resources they need to care for these animals properly, and ensure the animals are being well fed without taking any food away from the family. This includes veterinary services, vaccinations, feeding and how to grow or access the best feed for that animal.

Will I get a tax receipt for my CARE gift?

Yes! All gifts purchased for more than $10 will receive a tax receipt.

Cards

How long will it take for my mailed card to arrive?

If you wish to receive or send a mailed card, please allow up to two weeks for delivery. If you choose to send your greeting card through email, you have the option to send your card that day, or schedule delivery for a future date. Please allow Canada Post up to two weeks for delivery.

What do the mailed cards look like?

Samples:

What should I do if I haven’t received my gift card?

If your CARE gift card did not arrive within 10 days of placing your order please contact CARE by emailing donorrelations@care.ca or 1-800-267-5232 (Service is in French and English).

Functionality

I’m having trouble completing my order. What should I do?

Please contact us so we can help you: email donorrelations@care.ca or call 1-800-267-5232 (Service is in French and English).