Frequently Asked Questions
We can't wait to welcome you to the Royal LePage Shelter Foundation's Night Light Walk Presented by TD. Here's a list of questions with answers that might address some of yours.
I can no longer participate; can I transfer my registration to someone else?
Yes. You can transfer your registration to someone else. Transfers must be requested by e-mail no later than 30 days before the day of the event. To transfer your registration, please send an email to email@example.com with your registration information.
Can I register a child to participate?Yes, the Royal LePage Shelter Foundation Night Light Walk is an all ages event! We ask that children under the age of 13 be accompanied by an adult living in the same household
Can I participate with a stroller?
Can I participate with my dog?
Yes, please ensure that all dogs are on a leash at all times.
Can I sign up on event day?
Yes. Registration for the event will be available until October 19, 2023 at 6:30 pm.
How do I get my Knit Hat and wearable light?
Registered participants will be provided with their Knit Hat and wearable light on-site at the event.
What's the difference between "General Participant" and "Family"?
General Participant is designed for the majority of participants who are signing up to participate alone, or to join or start a team. This is for anyone over the age of 12 who will be fundraising.
Family is for families/groups that include kids under 12 who likely won’t be fundraising. This is perfect for two parents plus 2-4 children who only need 1 fundraising page but want to ensure everyone gets a hat and light up bracelet.
How do I register a team?
The team captain must first register and create the team. Once the captain has finalized their registration, they can provide the team name and team page link to those that would like to join the team.
How do you join a team?
To join an existing team please visit your cities page on our website, click the 'Join a Team' button, and move forward with the remaining registration prompts.
Why can't I view my list of team members?
Only captains can view the team roster when they log into their Participant Centre. To log into your Participant Centre, click HERE.
Is there a limit to how many people can sign up on a team?
No. There is no limit to team size.
Fundraising & Donations
Does the $5 registration fee count towards my fundraising?
Will I get a tax reciept for my donation?
All donations $20 or more will be issued a tax receipt which is included in your confirmation email.
How can I start fundraising?
To begin fundraising you need to be registered for the event. If you haven't registered yet, start by clicking HERE
If you have already registered, sign into your account and set up your Participant Centre. Your account login details are listed on your confirmation email.
Once you’ve set up your Participant Centre, you can start sending emails, social posts and asking friends and family to join you in supporting women in your community by pledging your walk.
What happens if I don't raise $50/$150 by the day of the event?
When you sign up for the walk, you are making a commitment to pay the difference between a pledge to raise $50 as a general participant, or $150 as a famly participant. If you have not raised the minimum pledge goal by October 26, 2023 at 11:59 pm. you will be required to pay the remainder of what is owed to meet this goal. The amount remaining will be automatically charged to the credit card you used to sign up.
I want to pledge a participant, how do I do that?
To donate towards a participant's fundraising effort, simply click the 'DONATE' button on the home page of the website and then search for the participant by first and last name. Once your donation is finalized, a tax receipt will be immediately issued to you via email.
If you have questions or need more information about the Royal LePage Shelter Foundation Night Light Walk or need more information about us, please contact our Customer Care Team at firstname.lastname@example.org