Frequently Asked Questions
We can't wait to welcome you to the Royal LePage Shelter Foundation's Night Light Walk Presented by TD. Here's a list of questions with answers that might address some of yours.
GENERAL
I can no longer participate; can I transfer my registration to someone else?
Yes. You can transfer your registration to someone else. Transfers must be requested by e-mail no later than 30 days before the day of the event. To transfer your registration, please send an email to info@nightlightwalk.ca with your registration information.
Can I register a child to participate?
Yes, the Royal LePage Shelter Foundation Night Light Walk is an all ages event! We ask that children under the age of 13 be accompanied by an adult living in the same household
Can I participate with a stroller?
Yes.
Can I participate with my dog?
Yes, please ensure that all dogs are on a leash at all times.
Can I sign up on event day?
Yes. Registration for the event will be available until Thursday October 24, 2024 at 6:15 pm.
How do I get my Knit Hat and wearable light?
Registered participants will be provided with their Knit Hat and wearable light on-site at the event.
How can I Light the Way with my own lantern?
Please send an email to info@nightlightwalk.ca with your registration information and we can connect you with your local broker who will help you obtain a lantern for your home.
Are there volunteer positions available for the event?
Yes! To register as a volunteer, visit your city page and click the 'Volunteer' button.
TEAMS
How do I register a team?
The team captain must first register and create the team. Once the captain has finalized their registration, they can provide the team name and team page link to those that would like to join the team.
How do I bring back a team from a previous year?
Only the team captain can bring back a team. If you are the team captain and would like to bring back your team, please follow these steps:
1. Select your event city.
2. Click the ‘Create a Team’ button.
3. Sign into your account (click 'sign in' listed under "Returning users, log in first").
4. Input the team’s name and click the search button.
5. Select your team from the search results.
6. Follow through with the remaining registration prompts to finalize your registration as team captain.
If you would like to bring back a team but there is a new team captain this year, please email info@nightlightwalk.ca with your team registration information.
How do I join a team?
To join an existing team please visit your cities page on our website, click the 'Join a Team' button, and move forward with the remaining registration prompts. Please note: You will need to know the team name so that you can search for it.
Why can't I view my list of team members?
Only captains can view the team roster when they log into their Participant Centre. To log into your Participant Centre, click HERE. If you can’t remember your username or password, please email info@nightlightwalk.ca with your registration information.
Is there a limit to how many people can sign up on a team?
No. There is no limit to team size.
FUNDRAISING & DONATIONS
Does the $5 registration fee count towards my fundraising?
Yes.
Will I get a tax reciept for my donation?
All donations of $20 or more will be issued a tax receipt which is included in your confirmation email.
How can I start fundraising?
To begin fundraising, you need to first be registered for the event. If you haven't registered yet, start by clicking HERE. If you have already registered, sign into your account and set up your Participant Centre. Your account login details are listed on your confirmation email.
If you can’t remember your username or password, please email info@nightlightwalk.ca with your registration information. Once you’ve set up your Participant Centre, you can start sending emails, social posts and asking friends and family to join you in supporting women in your community by pledging your walk.
What happens if I don't raise $25/$50 by the day of the event?
When you sign up for the walk, you are making a commitment to pay the difference between a pledge to raise $50 as a general participant, or $25 as a youth participant. If you have not raised the minimum pledge goal by October 31, 2024 at 11:59 pm. you will be required to pay the remainder of what is owed to meet this goal. The amount remaining will be automatically charged to the credit card you used to sign up.
I want to pledge a participant, how do I do that?
To donate towards a participant's fundraising effort, simply click the 'DONATE' button on the home page of the website and then search for the participant by first and last name. Once your donation is finalized, a tax receipt will be immediately issued to you via email.
If you have questions or need more information about the Royal LePage Shelter Foundation Night Light Walk or need more information about us, please contact our Customer Care Team at info@nightlightwalk.ca.