Mediation 101 DVD - Essential Mediator Skills Workplace Edition

This professionally made DVD focuses on the esential skills and tools available to mediators.  With six chapters and a new and interactive "Skill Spotlight" feature, this DVD is ideal for instructors and students alike.

Demonstration of mediation skills

• Innovative “Skill Spotlights” throughout the demonstration highlight effective use of mediator skills for discussion and education
• Concrete discussion of skills you can apply right away
• Strategic approach to handling impasse

Customizable viewing experience

• Start-to-finish viewing from Mediator Opening to Settlement and Closure
• Chapter navigation to a specific stage of the process
• Optional “Skill Spotlights” at a touch of a button

Focus on interest-based negotiation

• Non-directive process which highlights mutual interests
• Techniques for enhancing party communication
• Demonstrated brainstorming and problem solving questions

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